Intermittent website timeouts and 503's
Incident Report for npm
Resolved
Starting at 11:13 UTC our monitoring started reporting increased 503 and timeout rate originating from the website caused by increased crawler traffic. While investigating the issue we discovered that some of our services weren't configured to load balance across database servers, which caused one of them to become overloaded due to increased traffic. We reconfigured our services to alleviate that and saw error and timeout rates drop to base levels around 12:46 UTC.
Posted Aug 03, 2016 - 13:19 UTC