Update - things should be back to normal. we are monitoring private package access and billing. A few more cleanup actions will follow in the morning to ensure that accounts are as they should be.
Dec 13, 02:18 UTC
Monitoring - Billing information should now be correct for most customers. we are restoring some missing changes from within the last 24 hours.
Dec 12, 23:44 UTC
Update - The mitigation has been deployed and access to private packages has been restored. The website may still show that there is no payment information.
Dec 12, 23:21 UTC
Identified - the issue has been identified but we are still working on the mitigation.
Dec 12, 23:06 UTC
Update - we’re deploying a potential mitigation to the issue
Dec 12, 22:40 UTC
Investigating - some customers are unable to access private packages. we are investigating.
Dec 12, 22:26 UTC

About This Site

npm loves you. Here is some info about how well it's doing. (You can also follow these updates at @npmstatus on Twitter!)

Registry Reads   ? Operational
Website Reads   ? Operational
US East (NYC)   Operational
US East (ASH)   Operational
US East (IAD)   Operational
US East (ATL)   Operational
US Central (DAL)   Operational
US Central (CHI)   Operational
US West (LAX)   Operational
US West (SJC)   Operational
Europe (FRA)   Operational
Europe (AMS)   Operational
Europe (LON)   Operational
Asia/Pacific (AU)   Operational
Asia/Pacific (TYO)   Operational
Asia/Pacific (NZ)   Operational
Asia/Pacific (SIN)   Operational
ec2-us-east-1   Operational
ec2-us-west-2   Operational
www   ? Operational
replicate.npmjs.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Registry Uptime
Fetching
Registry Response Time
Fetching
Website Uptime
Fetching
Website Response Time
Fetching
Past Incidents
Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017

No incidents reported.

Nov 29, 2017

No incidents reported.