Resolved -
This incident has been resolved.
Sep 26, 17:33 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 26, 01:28 UTC
Investigating -
We've received an increase in report of users being unable to access their private packages. We are currently investigating the issue further.
Sep 25, 20:36 UTC
Resolved -
This incident has been resolved.
Sep 25, 13:44 UTC
Monitoring -
We have identified the root cause of the issue, have since rolled out a fix and we are closely monitoring. Users should have access to their paid features once again.
We sincerely apologise for the inconvenience this might've caused.
Sep 25, 13:21 UTC
Update -
We are continuing to investigate this issue.
Sep 25, 12:09 UTC
Investigating -
We've received an increase in report of users being unable to access their private packages. We are currently investigating the issue further.
Sep 25, 12:09 UTC