things should be back to normal. we are monitoring private package access and billing. A few more cleanup actions will follow in the morning to ensure that accounts are as they should be.
Posted Dec 13, 2017 - 02:18 UTC
Monitoring
Billing information should now be correct for most customers. we are restoring some missing changes from within the last 24 hours.
Posted Dec 12, 2017 - 23:44 UTC
Update
The mitigation has been deployed and access to private packages has been restored. The website may still show that there is no payment information.
Posted Dec 12, 2017 - 23:21 UTC
Identified
the issue has been identified but we are still working on the mitigation.
Posted Dec 12, 2017 - 23:06 UTC
Update
we’re deploying a potential mitigation to the issue
Posted Dec 12, 2017 - 22:40 UTC
Investigating
some customers are unable to access private packages. we are investigating.