Download counts not being properly updated

Incident Report for npm

Resolved

This incident has been resolved.
Posted Jul 12, 2018 - 20:34 UTC

Identified

The problem is understood and we are working on finalizing a solution. Download counts are coming in regularly.
Posted Jul 09, 2018 - 16:15 UTC

Investigating

We are currently investigating this issue.
Posted Jun 30, 2018 - 13:02 UTC

Monitoring

A fix has been implemented and download counts are returning to normal.
Posted Jun 13, 2018 - 16:19 UTC

Update

We are currently working on implementing a fix for this issue.
Posted Jun 07, 2018 - 15:49 UTC

Identified

We've identified the issue and are working on a resolution.
Posted Jun 04, 2018 - 20:48 UTC

Investigating

We're investigating a known issue with download counts not being updated properly in the past few days.
Posted Jun 04, 2018 - 17:30 UTC