Degraded Performance - 5xx Errors on various components

Incident Report for npm

Resolved

This incident has been resolved.
Posted Sep 15, 2022 - 17:45 UTC

Monitoring

A fix has been implemented and Currently being monitored
Posted Sep 15, 2022 - 11:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 15, 2022 - 11:25 UTC

Investigating

npm customers getting 5XX errors because of issue with a dependent service.
It has impacted some services.
Currently we are investigating the issue.
Posted Sep 15, 2022 - 11:20 UTC
This incident affected: www.npmjs.com website, Package installation, and Package search.