difficulty accessing payments data
Incident Report for npm, Inc.
Resolved
Payments data access is confirmed to be good again, and all users should have access to paid features.
Posted 7 months ago. Jan 27, 2018 - 00:51 UTC
Monitoring
We have identified the issue as being related to contention for database connections. We've rolled back a recent code change that most likely caused this.
Posted 7 months ago. Jan 27, 2018 - 00:42 UTC
Investigating
We are aware of difficulty accessing our payments data and are investigating now. Users might notice difficulty accessing private packages or logging in.
Posted 7 months ago. Jan 27, 2018 - 00:31 UTC