Download counts are not updating

Incident Report for npm

Resolved

Download counts have been backfilled.
Posted Oct 03, 2018 - 07:24 UTC

Monitoring

Automated download counts tracking has resumed. Backfill of historical download counts is ongoing.
Posted Oct 02, 2018 - 17:55 UTC

Identified

Download counts are not updating. We have identified the cause and are working on the fix.
Posted Oct 01, 2018 - 17:26 UTC