Errors relating to authenticated npm users

Incident Report for npm

Resolved

This incident has been resolved.
Posted Apr 30, 2020 - 20:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2020 - 20:20 UTC

Investigating

We are seeing Service Unavailable related to a change we made to our authentication systems.
We are working to roll those changes back now.
Posted Apr 30, 2020 - 20:12 UTC
This incident affected: www.npmjs.com website, Package installation, and Package publishing.