Partial outage of scoped package reads

Incident Report for npm

Resolved

The APIs remain stable and all systems are back to normal. We're resolving this incident.
Posted Sep 20, 2018 - 00:56 UTC

Monitoring

We have identified a configuration error responsible for the overload and rectified it. Package pages and scoped package reads appear to be back to normal. We are closely monitoring the situation.
Posted Sep 20, 2018 - 00:21 UTC

Update

We have partially restored the website, so you can read package READMEs again, and access to scoped packages is slow but restored. We are working on a more permanent solution.
Posted Sep 20, 2018 - 00:05 UTC

Update

Our API that checks for whether a package is private or not is overloaded; this is leading to scoped packages being unavailable. No data has been lost and we are working on restoring the API. We apologize for the inconvenience.
Posted Sep 19, 2018 - 23:39 UTC

Update

Website package pages are also affected.
Posted Sep 19, 2018 - 23:17 UTC

Identified

The registry is experiencing a partial outage for scoped package reads: users will see intermittent timeouts and 503 responses. We are working on a fix.
Posted Sep 19, 2018 - 22:40 UTC
This incident affected: www.npmjs.com website and Package installation.