Increase in user deletion failures

Incident Report for npm

Resolved

The issue has now been deployed and users should now be able to delete their accounts again. We apologise for the inconvenience caused.
Posted Jun 21, 2023 - 14:49 UTC

Identified

We've identified the root cause of the issue and are working on deploying a fix to stabilise it.
Posted Jun 21, 2023 - 14:37 UTC

Investigating

We've noticed a significant increase in failures of users who are trying to delete their accounts.

We are currently investigating the issue.
Posted Jun 21, 2023 - 14:01 UTC
This incident affected: www.npmjs.com website.